'Samsung' Issues Global Recall of 'Galaxy Note 7' Due To Exploding Batteries; The U.S. Bans Samsung Devices On Planes.By Christian T., UniversityHerald Reporter
"Samsung Malaysia" is now in the process of providing customers that have purchased the "Galaxy Note 7" phablet with replacements. The U.S. is among the first to act and impose sanctions that protect Samsung device owners, as well as those in their territory.
Due to the issues of exploding batteries that are plaguing Samsung "Galaxy Note 7," Samsung Malaysia is asking their users to turn off their devices and as early as they can, trade them in for newer units that are under their replacement program.
Samsung announced an immediate recall of 2.5 million Galaxy Note 7s globally, after just being in the market for two weeks. Samsung's decision for the recall was because the investigation of reported incidents led to the possibility that the rechargeable lithium batteries were the cause of the explosions and fires. The lithium batteries were said to be manufactured by one of Samsung's suppliers.
According to TheStar, Samsung announced that the reported incidents involving their device are only small in number, and that Samsung is taking every possible steps to rectify the situation, and provide their users with the needed assistance.
Samsung's replacement program for the Galaxy Note 7 users begin from Sept 29 onwards in Malaysia. On Samsung's end, they are hard at work with the global recall of their devices, and fast shipment of replacements to reduce the stress of their affected customers.
In a report by ABCNews, the Korean tech leader advises Samsung Galaxy Note 7 global users to not use their Note 7s anymore. In the early incidents, the "U.S. Consumer Product Safety Commission" already asked users to power down their Samsung phablets, and never attempt to turn them on again. The U.S. is part of the first countries to act after the recall of the Samsung products was issued.
The "U.S. Federal Aviation Administration" even took it a step further by banning passengers from bringing their phones on planes.