Sep 05, 2016 09:38 PM EDT By Marilyn B. Stewart, UniversityHerald Reporter

Samsung Galaxy Note 7, which was supposedly among the best smartphones set to be released in 2016, has encountered a problem that led to its worldwide recall. The South Korean company has already announced about the exchange program.

Samsung Galaxy Note 7 Swap Options:

1. Samsung Galaxy Note 7 users may swap their phones to either a Samsung Galaxy S7 Edge or Samsung Galaxy  S7, along with a refund of the price difference.

2. Getting a new Samsung Galaxy Note 7 unit is also feasible.

3. For those with any United States carrier phone plan, the best way is to contact the customer service to get the details on how to get a refund, Samsung reported.

The Samsung Galaxy Note 7 was among the most highly awaited smartphones in the past few months. Given its beautiful design, excellent specs and the new iris scanning feature, the new Samsung Galaxy Note 7 was supposedly the phone to beat in the market.

However, it soon turned out that the phone has some issues, which has caused worries that the battery may explode. Although according to reports months prior to the Samsung Galaxy Note 7 recall, everything about the latest flagship device appeared to be just fine.

Nevertheless, Samsung decided to have a worldwide recall, given the large number of the Samsung Galaxy Note 7 users. Other reports also stated that US mobile carriers have stopped the selling of the device for the time being, and are offering refunds as well to those who have already bought the smartphone.

The impact of the worldwide Samsung Galaxy Note 7 recall remains to be seen, including the possibility of a drastic effect on the smartphone's future sales. However, the current issue regarding the Samsung device is a very serious problem, and the phone's users are hoping that the company will find a way to resolve this issue and prevent it from happening again in the future Galaxy smartphones, The Bitbag reported. Watch this Samsung galaxy Note 7 recall video.

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