Friday, Feb 23 2018 | Updated at 05:27 AM EST

Stay Connected With Us F T R

Mar 18, 2017 01:13 PM EDT

The immediate thing that comes to mind for folks is to dial 911 in cases of life-threatening emergencies. In Dallas, a mysterious glitch has occurred, preventing other callers from getting through. T-Mobile is caught in the middle of it, a reason why it sent a team of engineers to look into the problem.

According to Fox4TV, T-Mobile handsets in Dallas were reportedly making ghost calls to 911. There were allegedly over 360 calls made to 911 at one point, something that may have prevented a babysitter from making an urgent call. The glitch could be one reason tied up to the death of a 6-month-old child and also to another one who passed away.

The T-Mobile Glitch

It will be interesting what engineers will find from the allegations. According to Phone Arena, once a T-Mobile caller hangs up after dialing 911, the phone used to make the call would make further continuous calls to 911. In what could be similar to a DDoS attack, such prevents other callers from getting through. The babysitter was reportedly using a T-Mobile phone.

Life-threatening cases have happened before

The case involving Brandon Alex is not the first one. Though it has yet to be confirmed that T-Mobile is to be blamed, a similar incident happened last March 6. A surge of calls flooded 911 where 360 calls were put on hold at one point.

The incident is seen as a possible reason behind the death of Brian Cross, the husband of Dallas Morning News reporter David Taffet. Taffet reportedly got the got the message “please hold on, all operators were busy,” waiting for a few minutes before the call was cut. He called again and it only took paramedics only three minutes to arrive though Cross had already passed away, CBS reported.

T-Mobile engineers hope to get to the bottom of it all even as the mayor of the city vows to get to the root cause of it all. As a temporary measure, the city is telling residents not to hang up when making a 911 call since it could cause further delays.


Follows T-Mobile, 911 calls, Brian Cross, David Taffet, Brandon Alex
© 2017 University Herald, All rights reserved. Do not reproduce without permission.

Must Read

Here is NASA’s Take On Anonymous Hackers Alien Claims [VIDEO]

Jun 28, 2017 AM EDTNASA official says no alien has been found until today.

International Cyber Attack Strikes Again: Ransomware Hits Companies Worldwide [VIDEO]

Jun 28, 2017 AM EDTOver 2,000 computers in about a dozen countries were affected.

The Magic of Celebrity Involvement: How Projects and Concepts Get Public Nod When Icons Get Involved [VIDEO]

Jun 28, 2017 AM EDTDo celebrities really affect marketing?

Student Loans In Focus: How Much Do Students Really Borrow To Attend The Top 10 Schools [VIDEO]

Jun 26, 2017 AM EDTFor most students, going into the Top 10 schools is a dream come true. But is the expense in studying in these schools worth it?